Web hosting - my mail seems to be blocked when I send

Why do the same mail settings on my desktop, laptop, mobile etc not work on my desktop, laptop, mobile? Am I blocked?

You usually have a choice when sending mail. You can send via your corporate email account on Accentika Internet's mailservers. Or you can send via the ISP that is providing your connection.

The advantage of sending via our mailservers is that you can use the same sending accounts wherever you are... in the office, at home, on the road. All settings are the same. 

 However some ISPs do not allow you to send mail via any mailserver except their own so that they can exercise some control over what is sent from your account. For example, AOL blocks mail sent via the normal mail port (port 25, please see postmaster.aol.com/faq/port25faq.html). Similarly, mobile operators also may block mail sent using the normal mail settings.

But it still may be possible to send mail via your normal corporate account. Accentika Internet mailservers are also available via an alternative port that is less frequently blocked.

Please change your sending SMTP port to 587 (the above link shows how to do this for AOL). 

In Outlook Express you can reach this at Tools>Accounts..>Mail, then highlight the account and select Properties>Advanced. Under 'server port Numbers' put 587 as the 'Outgoing Mail (smtp)' port. Then click on the 'server" tab and at the bottom put a check in "My server Requires Authentication". Then just click "OK" on everything till you get back to something familar.

 


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