Accentika Internet privacy statement

Privacy Statement

We are committed to safeguarding the privacy of our website visitors; this policy (in accordance with the Data Protection Act 1998) sets out how we will treat your personal information.

(1)    What information do we collect?

We may collect, store and use the following kinds of personal data:

*     information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views;

*    information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

*    information that you provide to us for the purpose of registering with us (including your name, company, address, phone number, email address, credit/debit card details);

*    information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;

*    any other information that you choose to send to us.

We will never collect sensitive information about you without your explicit consent.

(2)    Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use both "session" cookies and "persistent" cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website; and we will use the persistent cookies to: enable our website to recognise you when you visit again;

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: www.google.com/privacypolicy.html.

Our advertisers/payment services providers may also send you cookies.

Most browsers allow you to refuse to accept cookies. For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector. This will, however, have a negative impact upon the usability of many websites.

 (3)    Unsolicited bulk email

 All users of our mailservers are subject to our Acceptitable Use Policy which specifically prohibits any unsolicited bulk mailing (spam). If you believe you have received unsolicited bulk email from an Accentika Internet mailserver, please send details to [email protected], including a copy of the email in question and we will investigate.

 If you have any general questions about our email service, please address them to [email protected]

(4)    Using your personal data


Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

*    administer the website;

*    improve your browsing experience by personalising the website;

*    enable your use of the services available on the website;

*    send to you goods purchased via the website, and supply to you services purchased via the website;

*    send statements and invoices to you, and collect payments from you;

*    send you general (non-marketing) commercial communications;

*    send you email notifications which you have specifically requested;

*    send you marketing communications (relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology. We will give you the chance to refuse marketing email from us or from any third party at any time.

*    provide third parties with statistical information about our users - but this information will not be used to identify any individual user;

*    deal with enquiries and complaints made by or about you relating to the website;

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

All our website financial transactions are handled through our payment services providers. You should only provide your personal information to them after reviewing their privacy policies. We will share information with  payment providers only to the extent necessary for the purposes of processing payments you make via our website.

(5)     Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

*    to the extent that we are required to do so by law;

*    in connection with any legal proceedings or prospective legal proceedings;

*    in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

*    to any of our agents, suppliers or subcontractors (but only as reasonably necessary for our purposes as set out above); and

*    to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this privacy policy, we will not provide your information to third parties.

(6)    International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

If you are in the European Economic Area (EEA), information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the EEA.

(7)    Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential.

(8)    Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes.

(9)    Your rights

You may instruct us to provide you with any personal information we hold about you.  Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).

You may instruct us not to process your personal data for marketing purposes by email  at any time.  (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

(10)    Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

(11)     Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email using the submit enquiry form or by post to Accentika Internet Ltd, 7 Church Street, Kempsey, Worcester WR5 3JG, UK.

(12)    Data controller

The data controller responsible for our website is Accentika Internet Ltd.

Help

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Terms and conditions

Our latest Terms & Conditions concerning website design, web application coding, shared hosting, dedicated servers and other internet services offered by Accentika Internet can be downloaded here

Acceptable Use policy

Accentika Internet's Acceptable Use policy is formulated to ensure there is no abuse of internet services such as shared hosting and managed dedicated servers